7-Eleven Australia - Coffee 500 Capital Program

Project Details

Project Budget: Circa $35M

Sector: Retail

Services Rendered: Project Management Services across whole project lifecycle from scoping to delivery

Completion Date: End of 2019

Design: 7-Eleven Australia

Contractor: Various

Coffee 500 Capital Program

On the back of 7-Eleven receiving the CANSTAR Most Satisfied Customer Award in 2018 and 2019, it was identified that most of the 7-Eleven stores across Australia needed an additional coffee machine.

Market studies found that one coffee machine would sell on average 250 cups a day and the general brief for each store was to install an additional coffee machine along with associated services and FF&E to bring the coffee numbers to 500 cups across all stores.

The Project Manager was instrumental in managing the delivery of Phase 1 to Phase 3 in Victoria before moving to Queensland to see out Phase 4 to Phase 6.

Scope included scoping and developing budget for each store, procurement, tender and assessment, managing construction and defects close out and site inspections and PC walks.

The Challenges

Due to the large number of stores in the program, it was imperative that the project was managed to the strict deadlines in order to achieve the clients’ goals.

The Solutions

The project manager phased the program out into a total of 6 phases that were grouped together by state to ensure maximum efficiency with contractors.

The Outcomes

The 6 successfully completed phases have seen more than 700 7- Eleven stores across VIC, NSW and QLD fitted with an additional coffee machine beside other capital works improvements.

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Client Testimonials

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"…Empire were always responsive to our needs and ensured that value was derived from all design and related procurement decisions."

Daniel Ross General Manager - Property, The Crescent Hotel

"The University stakeholders were greatly impressed with Empire's professionalism and commitment to efficiently meeting the projects objectives within the agreed constraints..."

Bill Vertsonis Senior Project Manager, Macquarie University

"He has provided invaluable advice and guidance to our management and the project team to ensure that our projects were delivered on time, on brief and within budget."

Darren Marino Group Chief Operating Officer, Mounties Group

"Empire has ensured that the project was delivered to the high standard that was required and any issues were dealt with in a professional manner."

Ian Sutcliffe QLD Asset Manager, Stockland

"we were appreciative of the diligence they applied when representing our interests in the day to day running of the project, providing leadership, guidance and experience to the project team."

Mark Crick General Manager Assest Management, Redcape Hotel Group

"As Empire have demonstrated numerous times in the past, they were able to really understand the operational imperatives of the business, develop and manage implementation of strategies to best meet our needs."

Joe Saleh General Manager - Developments, Redcape Hotel Group

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